WhatsApp has appointed a ‘grievance officer’ to address complaints concerning the spread of fake news and misinformation on its platform in India, reports the Press Trust of India on NDTV. This comes in response to the government’s demands from earlier in the year, following a nationwide string of lynchings believed to be incited by false information shared on WhatsApp. The Facebook-owned messaging service has named Komal Lahiri – its senior director of global customer operations and localization in Menlo Park, California – as its first grievance officer for its largest market. An updated FAQ on WhatsApp’s site states that people…
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https://ift.tt/2O8Dnug Abhimanyu Ghoshal September 24, 2018 at 03:00AM
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