Trustpilot is revealing more data about how businesses flag reviews

Review site Trustpilot says it’s creating more transparency around how businesses respond to consumer reviews. Founder and CEO Peter Mühlmann told me that while “the vast majority of companies” are using their ability to flag questionable reviews in “exactly the right way,” there’s a small minority that are potentially “ruining it for everyone” by aggressively […] https://ift.tt/2tAvceh Anthony Ha February 20, 2019 at 06:01PM