Twitter thinks it can stop abuse by teaching trolls the rules

While Facebook is off fighting a number of fires caused by its failure to protect users’ privacy, Twitter still hasn’t yet solved its abuse problem. However, it now has a grand plan: show trolls a list of rules they must abide by on the platform to avoid being booted out. Susan Benesch and J. Nathan Matias, who are researchers at Harvard University and Princeton University respectively, are leading a project at Twitter to combat abuse by tackling ignorance around how people should behave while using it. Benesch explained the initiative, which will use anonymized data and evaluate it independent of…

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